Melissa Chan
Product Director - Employer
At Prosple, we believe every student deserves access to honest and valuable insights about employers.
Our Graduate Reviews are a key part of this mission, allowing employees to share their experiences openly. By publishing graduate reviews, this empowers students to make more informed decisions on who they apply to and ultimately who they work for. After all, the last thing you want to do is to invest money into putting a candidate through the recruitment process, only for the candidate to realise it's not a good fit for them.
Plus, reviews give employers a platform to receive valuable feedback and insights into how they might improve their internship or graduate recruitment program.
Whether it’s a case of harmful or obscene language, or just inaccurate information, employers can flag content for our team to review.
Below we’ve outlined the key guidelines for when and how employers can flag reviews for further investigation.
1. Personal attacks, harassment, or threats
Reviews that contain harmful language, threats, or personal attacks against individuals -including specific employees, managers, or other identifiable people - may be flagged for violating Prosple’s community standards.
Examples of violations:
Offensive, derogatory remarks targeting an individual’s race, gender, religion, sexual orientation, etc.
Reviews that use threatening language or incite violence towards individuals.
2. Inappropriate or offensive content
Reviews containing inappropriate or offensive language, images or content that breaches basic standards of decency can be flagged.
Examples of violations:
Use of obscene or profane language
Sexually explicit or other inappropriate content for a professional setting
3. False information or misrepresentation
Reviews that contain factually inaccurate statements about the company, its practices, or individuals may be flagged.
Examples of violations:
False claims about the company’s services, policies or workplace conditions
Claims of employment by reviewers who have never worked at the company
However, it’s important to note that opinions and subjective experiences should not be flagged, simply because they conflict with an employer’s perspective.
Employee experience and perceptions can vary widely, and constructive feedback - regardless of whether it aligns with the company’s views - plays a vital role in shaping a transparent workplace. Therefore, feedback will not be removed solely because it does not align with the company’s viewpoint; and we do not consider negative opinions or subjective views about company culture or management styles as violations.
4. Disclosure of confidential or proprietary information
Reviews that disclose sensitive or confidential information about the company’s business operations, clients, financials, or other internal matters should be flagged.
Examples of violations:
Revealing trade secrets or proprietary product information.
Sharing non-public financial data or confidential customer information.
5. Conflict of interest / fraudulent reviews
Employers can flag reviews they believe are fraudulent or come from individuals with a conflict of interest, such as fake reviews, competitor interference, or reviews from those with no legitimate connection to the company.
Examples of violations:
Reviews posted by non-employees or individuals who have never worked at the company.
Reviews written by competitors or those aiming to damage the company’s reputation.
6. Off-topic or irrelevant content
Reviews should focus on the employee’s experience with the company. Reviews that are irrelevant or significantly off-topic may be flagged.
Examples of violations:
Reviews discussing topics unrelated to the workplace, such as personal political views or events outside of the company’s scope.
7. Duplicate content
Employers can flag reviews that have been posted multiple times by the same user or that duplicate content from other sources.
Examples of violations:
Posting the same or nearly identical review multiple times
Copying reviews from other websites without adding personal insights.
8. Solicited or paid reviews
Reviews that appear to have been written in exchange for compensation or at the request of the employer for a favourable review may be flagged. Soliciting reviews from employees should not be coercive or tied to rewards.
Examples of violations:
Reviews written in exchange for a financial incentive, gift, or other benefit.
Reviews that appear overly promotional or scripted.
How to flag a review
To ensure that the flagging system is used appropriately, we ask employers to follow these steps when flagging a review:
Identify the Violation: Ensure that the review clearly violates one or more of the above guidelines.
Complete our ‘Request for review’ form here. Where possible, supply additional information or documentation to support your claim that the review is in violation of our guidelines.
Our moderation team will evaluate each flagged review based on our guidelines and take appropriate action, which may include removing the review or requesting more information from the reviewer. Employers will be notified of the outcome once the review process is complete.
Creating a fair and respectful review space
At Prosple, we’re committed to maintaining a platform where honest feedback and constructive dialogue can thrive. By following these guidelines for flagging reviews, employers help us ensure that all content remains respectful, relevant, and trustworthy.
We encourage employers not to flag reviews simply because they contain critical feedback. While critical feedback can sometimes be tough to hear, it’s a crucial part of improving workplaces and helping students make informed career choices.
Prosple’s moderation process is designed to ensure fairness, and every flagged review is assessed thoroughly. By following these guidelines, we aim to maintain a balance between transparency for employees and fairness for employers, ensuring a constructive dialogue that benefits all parties.
